Common Questions
Is Ezra Gems jewelry really waterproof?
Yes. Every piece is built on 18K gold-plated surgical stainless steel, a non-reactive base that does not corrode in water, chlorine, or salt โ so you can shower, swim, sweat, and sleep in it.
Will it turn my skin green?
No. There is no copper or brass touching your skin, only surgical stainless steel under the gold plating, so it will not leave green marks or discoloration.
Is it hypoallergenic and nickel-free?
Yes. All pieces are nickel-free and free of lead and cadmium, made specifically for sensitive skin and ears that react to ordinary gold-tone jewelry.
What is the jewelry made of?
18K gold plating (often PVD-bonded) over a surgical-grade stainless steel core โ the combination that keeps it bright, waterproof, and skin-safe for years.
Is it real gold?
It is genuine 18K gold plating over stainless steel, not solid gold โ which is how the pieces stay under $50 while looking and lasting like fine jewelry. The gold is real; the value is in the durable construction.
Where do you ship from and how long does it take?
Orders ship from California. Domestic delivery is typically a few business days after processing; you will get tracking as soon as it ships.
What is your return policy?
We offer easy returns โ see the Returns page for the current window and steps. Reach out to Contact Us and the team will help.
How do I care for it?
Almost none needed. Rinse with fresh water after the pool or ocean and wipe with a soft cloth now and then. No polishing, and no removing it before showers or workouts.
How long will it last?
With normal wear the color does not fade or tarnish, so pieces stay looking new for years rather than months โ the point of building on a non-reactive base instead of plated brass.
Does it come gift-ready?
Yes โ every piece arrives in a beautiful jewelry pouch, ready to gift or to keep.